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How you can use ChatGPT to help you in your emails

People are using ChatGPT in many ways, experimenting with how it can help them. Here is an example of what one student wrote and how ChatGPT changed it.

Send me your examples!

When you feel unsure of your email language and want to check it, you can put your original version into ChatGPT and ask it to improve it. You can give specific instructions and keep refining it. You will find it does some things better than others.

Here is an email about some paperwork a student sent me.

Dear Carol,

I’m so sorry for being so late!

I’ve just demand it last week. I’will do the necessary as soon as possible.

Many thanks for your patience!

Best regards.

(this was my own version, and now, the ChatGPT one  )

Dear Carol,

I sincerely apologize for my delay in getting back to you.

I just requested it last week and will take care of it as soon as possible.

Thank you so much for your patience!

Best regards.

Notes on changes:

Line 1: Perhaps the student’s beginning (I’m sorry) is more appropriate considering she knows me already. ChatGPT’s version is a little too formal (I sincerely apologize). ‘for being so late’ vs ‘for my delay in getting back to you’ is clearly an email apology. The student’s version sounds more general and we would expect a continuation: ‘so late in doing something.’

Line 2: ‘demand’ is a false friend. It is too strong and negative sounding;

‘request’ is what is appropriate here; ‘do the necessary’ is a much-used translation of a French expression that ChatGPT has changed into the more English-sounding ‘will take care of it’.

Line 3: Both are fine, with the student’s being a little less formal.


Carol Waites (PhD)

Presentation/editing by Christina O’Shaughnessy (editor)

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