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Modals sound more personable in emails

In emails, do you use possible, possibility, necessary, necessity, important or importance, or other Latin-based expressions instead of modals, such as can, should, must, might, may?

Although we often find such expressions in formal contexts, in emails modal verbs are more suitable.

In the following examples from formal documents, find alternative expressions using modals, which are more appropriate for emails. Choose between must, have to, need to, should, can and may.

1. Report on meeting:

It is imperative/ essential/urgent to assist the local population.
There is a necessity to assist the local population.

2. United Nations talking points:

It is important to act swiftly.

We must stress the importance of taking swift action.

3. Old-fashioned email:

It is possible to reach me on this number

You have the possibility of reaching me on this number.

4. Speech:

We would like to take the opportunity to express our gratitude for the encouraging results.

5. A government form:

A parent of a child under 18 years of age is allowed to apply for a passport on their behalf if they meet the eligibility criteria.

Answer key

1: must or have to or need to

Email: We need to/must help the local population

2: should or must

Email: We should/must act swiftly.

3: can

Email: You can reach me on this number.

4: may

Email: May we thank you for the encouraging results.

5:can

Same government form:You can apply for a passport on behalf of a child under 18 if they meet the eligibility criteria.

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